Monday to Saturday (except public holidays)

•Only available for in-stock products, not applicable to pre-order products

•Contact customer service via WhatsApp to check before payment to ensure sufficient stock.

•When the goods are available for pickup, customer service will notify the customer via WhatsApp or SMS

•Tsuen Wan self-pickup address: 18/F, Block C, Golden Bear Industrial Centre, 66-82 Chai Wan Kok Street, Tsuen Wan (DBee)

•If you place an order and pay successfully before 12PM from Monday to Saturday, you can use the Tsuen Wan warehouse self-pickup service.

•Pickup time is: Monday to Saturday 2:30PM - 6:30PM (excluding public holidays)

•If the order contains pre-ordered goods, the pre-ordered goods will be divided into separate orders and will be picked up in Tsuen Wan after the goods arrive. If there are any changes to the delivery method, please contact customer service via WhatsApp

Delivery from Monday to Saturday (except public holidays)

•Free shipping with purchases over HKD$299

•Freight fee will be charged at checkout if the purchase is less than HKD$299

•When the package is delivered to your designated SF Express station, you will receive a mobile phone SMS reminder containing the "Package Number"

•Show the SMS at the self-pickup point within the specified time starting from the receipt of the SMS and you can collect it

•If the package cannot be picked up within the specified time of notification, SF Express will charge an additional service fee (HKD 10/day)

•If the order includes pre-ordered goods, the pre-ordered goods will be divided into separate orders and will be shipped after arrival. If there are any changes to the delivery method, please contact customer service via WhatsApp

Delivery from Monday to Saturday (except public holidays)

•Freight fee will be charged at checkout if the purchase is less than HKD$399

•When the package is delivered to the convenience store of your choice, you will receive a mobile phone SMS reminder containing the "Package Number"

•Go to the designated pick-up point within the specified time starting from the receipt of the SMS and present the SMS to collect it

•If the package cannot be picked up within the specified time of notification, SF Express will charge an additional service fee (HKD 10/day)

•If the order includes pre-ordered goods, the pre-ordered goods will be divided into separate orders and will be shipped after arrival. If there are any changes to the delivery method, please contact customer service via WhatsApp

[It generally takes longer for customers to pick up the goods than SF Express. We go to the post office twice a week to send items, so please wait patiently]

•Free shipping with purchases over HKD$299

•Freight fee will be charged at checkout if the purchase is less than HKD$299

•If the recipient fails to pick up the parcel after the expiration date, the goods will be returned to the post office where the parcel was sent. The recipient shall bear the responsibility for the overdue delivery. Waddy Store will not bear any responsibility for the failure of the recipient to pick up the parcel after the expiration date. cost.

•List of iMail stations

•Email tracking function

•The mail can be collected within 48 hours from the receipt of the notification SMS.

•If the weight exceeds 2KG, there is an opportunity to transfer it to a nearby post office for counter collection.

•If the order includes pre-ordered goods, the pre-ordered goods will be divided into separate orders and will be shipped after arrival. If there are any changes to the delivery method, please contact customer service via WhatsApp

[It generally takes longer for customers to pick up the goods than SF Express. We go to the post office twice a week to send items, so please wait patiently]

•Free shipping with purchases over HKD$299

•Freight fee will be charged at checkout if the purchase is less than HKD$299

•Please fill in the post office name. Incorrect filling may result in longer processing time.

•If the recipient fails to pick up the parcel after the expiration date, the goods will be returned to the post office where it was sent. The recipient must bear the responsibility for the overdue delivery. Waddy Store will not bear any responsibility for the picker's failure to pick up the parcel after the expiration date. cost.

•Email tracking function

•If the order includes pre-ordered goods, the pre-ordered goods will be divided into separate orders and will be shipped after arrival. If there are any changes to the delivery method, please contact customer service via WhatsApp

•Free shipping for purchases over HKD$400

•Freight fee will be charged at checkout if the purchase is less than HKD$400

•Shipping fee depends on weight, starting from HKD$40

•Address can be selected as residential/industrial or commercial address

• Food or Maca ingredient products are not eligible for Macau Postal Delivery Service

•In order to comply with Macau import and export regulations, please do not purchase health food for the time being.

•Please make sure the phone number can receive SMS text messages

•If delivery by the post office fails, pick-up will be arranged at a nearby post office

•Please make sure the phone number can receive SMS text messages

•Please make sure you can contact us via email or WhatsApp to arrange delivery

•If the order is too large and needs to be packed in two boxes, additional freight will be charged.

•If re-delivery is required because there is no one to collect the mail, the postman will send an email notification so that the recipient can pick up the mail at the designated post office. The customer may have to pay the relevant shipping fee.

•The recipient can collect the mail at the consular office within 28 days from the date of issuance of the first email notification

• Mail that is not collected after the due date will be returned to our warehouse. Recipients can refer to the last collection date indicated on the notice.

•Email tracking function

•Please read the maintenance and return and exchange policies in detail before checking out.

•The estimated delivery time is 5-14 working days. The final delivery time depends on the region and actual conditions.

•Please provide the complete address of the recipient

•Please provide full name of recipient as proof of identification

•Please provide recipient identification ID

•If the order is too large and needs to be packed in two boxes, additional freight will be charged.

•Shipping fee depends on weight

•Distributed via email, we use third-party forwarding services such as Quantium Solutions/UPS/SF Express

•Currently only delivery to the island is available

•The company is not responsible if customs agencies need to charge duties or any fees

•No refunds for all overseas orders

•Please read the maintenance and return and exchange policies in detail before checking out.

•The estimated delivery time is 5-7 working days. The final delivery time depends on the region and actual conditions.

•We use express delivery companies such as UPS/Fedex/DHL/Qunatium/Postal EMS and export services through third-party suppliers

•Shipping fee depends on weight and region

•If the order is too large and needs to be packed in two boxes, additional freight will be charged.

•Our company is not responsible if customs agencies need to charge duties or any fees.

•There are no refunds for all overseas orders.

•Currently only delivery to the island is available

•The company is not responsible if customs agencies need to charge duties or any fees

•No refunds for all overseas orders

•Please read the maintenance and return and exchange policies in detail before checking out.

•The estimated delivery time is 5-21 working days. The final delivery time depends on the region and actual conditions.